Online services Online services

You can use ownCloud either directly or in your browser:

1. Go to the cloud.haw-hamburg.de page
2. Log in with your HAW user name and password

Alternatively, you can also access the HAW cloud via a SyncClient on your computer. The SyncClient operates in the background and ensures the automatic and immediate synchronisation of the files in the local and central directories. This means you can simply save your data in an ownCloud directory on your computer without having to upload it to your browser each time.

1. Install SyncClient using the following download link: https://owncloud.org/download/#owncloud-desktop-client
2. Select the 'ownCloud desktop Client' download link for your operating system (MacOS, Windows, Linux, iOS, Android). 
3. During the installation you will be asked to enter the server address for the cloud: https://cloud.haw-hamburg.de
4. As soon as the installation is complete you can access your HAW cloud folder on your computer.
5. You can select which folders should be synchronised in the ownCloud desktop app. You can find the app under your programmes by clicking on the Windows start menu symbol at the bottom left of your screen.

You can find additional information, including instructions and explanations, on the IT Service Centre web page. 

1 Services

The end user is provided with storage space for research, teaching, study and administrative purposes on servers which are operated by and the responsibility of HAW Hamburg. The storage space can be accessed via client software or a web browser. The provider is HAW Hamburg. All services provided are free of charge for the end user. Each end user has access to 100 GB of personal data storage.

1.1 Changes to the scope of services

HAW Hamburg reserves the right to alter the scope of the services provided for operational reasons. This applies in particular to the amount of data storage available and the service's range of functions. End users will be informed of this in advance.

1.2 Support

There is a HAW cloud web page with instructions and frequently asked questions. You can also submit a help request by email. Additional support is provided by HAW Hamburg during normal business hours.

2 Purpose of use

Use of the HAW cloud service is intended exclusively for study, teaching, research and administrative purposes. The end user shall not make his or her access available to third parties.

3 Obligations of the end user

In addition to the provisions outlined below, the HAW Hamburg's internal User Regulations service agreement also applies.

3.1 Third-party property rights

The use of the HAW cloud shall take place in accordance with the protection of third parties' property rights. The retrieval, offering, uploading or distribution of illegal content, especially content that violates criminal law, data protection law, personal rights, licensing law or copyright, is not permitted. In particular, no unauthorised copies of the software used to operate the service may be made. Violations can lead to suspension of employment, irrespective of other criminal or civil law consequences.

3.2 Replication of data

The data stored by the end user in the storage space allocated to him or her may be protected by copyright and data protection laws; the responsibility for the reproduction of the data with respect to this aspect lies solely with the end user. The end user hereby grants the university the right to make the data stored on the server accessible via the Internet in the event of justified queries that fall within the scope of its operations and, in particular, to replicate or transmit them for this purpose, as well as to replicate them for data-backup purposes. The granting of these rights is particularly legally necessary so that the end user's data can be made available for his or her own access. It does not mean that data can be viewed by third parties, unless the user expressly makes it available to others (by explicitly granting access to files and folders).

3.3 Indemnification of the university against third-party claims

The end user is obliged to indemnify the institution against all claims from third parties relating to the data stored by her or him and to reimburse the institution for costs incurred via possible infringements of the law.

3.4 Punishment of infringements

The university is entitled to immediately block access to the service if there are reasonable grounds to suspect that the stored data is illegal and/or violates the rights of third parties. A justified suspicion of unlawfulness and/or a violation of rights is particularly the case if the university is informed about the situation by the courts, the authorities and/or other third parties. The institution shall immediately inform the end user about the suspension of access and the reason for it. The suspension shall be reversed as soon as the suspicion has been disproved.

4 Liability of the university

Claims for damages against the university are inadmissable, regardless of the legal basis, unless the university or its legal representatives have acted with intent or gross negligence. In the event of slight negligence, the university is only liable if a contractual obligation essential to achieving the contract purpose is violated by the university, its legal representatives or executive employees, as well as for damages resulting from injury to life, body or health. The university shall only be liable for foreseeable damages, the occurrence of which must typically be expected. The university is not liable for other damages – e.g., lost profits, production losses, other indirect damages, or the loss of data and information. The university is not liable for the loss of data insofar as the damage is due to the fact that the end user has failed to carry out data backups and thereby ensure that lost data can be restored with reasonable effort. The HAW cloud service is available on the basis of 'best effort' based on normal operational care. No liability shall be accepted for the consequences of failures or errors of the HAW cloud service. The end user is responsible for entering and maintaining the data and information required to use the cloud service.

5 Data protection

5.1 Processing

The only personal information from additional people besides the end user that can be uploaded to the service is that for which the person in question has given permission or for which there is a legal basis. The university shall process the data submitted by the end user only in accordance with the instructions of the end user. The end user consents to the processing of personal information entered into the HAW cloud system. The processing in this sense is limited to processing for those purposes which are necessary within the scope of this service. The data protection regulations shall be observed by the institution. In particular, data will not be transmitted to private companies, processed by them or stored outside the territory of the Federal Republic of Germany.

5.2 Collection of anonymous usage data

The end user agrees to the collection, storage, and processing of anonymised usage data for scientific purposes and for the optimisation of the HAW could service. This data will not be passed on to third parties for other purposes.

6 Duration and termination

The right to use the HAW cloud service is bound to an individual's position as a member of HAW Hamburg and ends after a transition period of three months. After a further 12 months the data will be automatically and completely deleted and access to the service will be blocked. HAW Hamburg may suspend the user's access to the service without notice for an important reason. Important reasons include, in particular, repeated violations of the provisions of these terms of use or of the applicable laws. The end user may terminate use of the service at any time without providing a reason. In this case his or her data will automatically be deleted.

1. General information on data processing

1. In the following we provide information about the processing of personal data during use of the HAW cloud. Personal data is all information that can be linked to you personally, such as your name, address or email address.

2. This data protection policy applies on the one hand to data that is actually collected in the course of using the HAW cloud, and on the other hand to data that you upload to the HAW loud storage service in the course of using it. The terms of use regulate which data you are permitted to store on the HAW cloud server.

2. Name and address of the entity responsible for data processing

Hamburg University of Applied Sciences (HAW Hamburg), Berliner Tor 5, 20099 Hamburg

Represented by the president of HAW Hamburg:

Prof. Dr. Micha Teuscher
HAW Hamburg
Berliner Tor 5

Tel.: 040 42875 9001
Mail: praesident@haw-hamburg.de

Internally responsible entity: 

HAW Hamburg IT Service Centre
Alexanderstr. 1
20099 Hamburg

Tel: 040 42875 8888
Mail: cloudstoragebetrieb@haw-hamburg.de

Data protection officer:

Legal Affairs Office
Berliner Tor 5
20099 Hamburg

Tel.: 040 42875 9042
Mail: datenschutz (@) haw-hamburg.de

Legally responsible entity

Hamburg University of Applied Sciences (HAW Hamburg)
Berliner Tor 5
20099 Hamburg
Germany

Tel. +49.40.428 75- 0
Fax +49.40.428 75 91 49
info (@) haw-hamburg.de

Legal form and legal representation

The HAW Hamburg is a public corporation. It is legally represented by Prof. Dr. Micha Teuscher, president of HAW Hamburg, Berliner Tor 5, 20099 Hamburg.

Supervisory authority

Ministry of Science, Research and Equalities of the Free and Hanseatic City of Hamburg, Hamburger Straße 37, 22083 Hamburg

Value-added tax (VAT) identification number: DE 246571598

Project manager

Oliver Neumann
HAW Hamburg
MSc Computer Science
Alexanderstraße 1
20099 Hamburg

Tel: +49.40.428 75-8152
Oliver.Neumann (@) haw-hamburg.de