Your user account

Library account vs. HAW user ID/account – The differences and how to use them correctly

Why are there two different user accounts?

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Which user account do I use for which service?

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Accessing your account

Your account number is printed under the barcode on your library card. If you use your chip card as your library card, your user number is printed on the back of the card. 

The initial password is always the first three letters of your last name (lower case). Umlauts are written with letters (e.g. 'mue' for Müller).

Logging in to your user account

When you use the HAW catalogue, you can access your borrowing account via your user account (under 'Account login' at the top-right side of the screen).

Once you've logged in to your account, you can see the following information:

Your personal information
Items you have borrowed
Items you have reserved
Items you have ordered
Fees owing
Any searches, favourites or lists that you've saved