General information and notifications

(Updated: 18 September 2023) Password update for your HAW account

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(Updated: 19 June 2023) VPN access available again

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What happened during the cyber-attack?

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IT security information

Common scams

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Email data

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Questions about certificates/myHAW

studierendensekretariat (at) haw-hamburg (dot) de

Enrolment, BAföG, applications, energy-costs subsidy, etc.

The Faculty Service Offices are responsible for issuing transcripts. 

Technical questions about myHAW

myhaw (at) haw-hamburg (dot) de

Login, user account activation, applicant accounts, etc.

IT-related questions

ticket (at) haw-hamburg (dot) de

IT security, MS Office 365, etc.

Media relations and communications

presse (at) haw-hamburg (dot) de