General information and notifications

(Updated: 23 March 2023) Password reset necessary following synchronisation of MS Office accounts!

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(20 March 2023, 12:00 pm) Automatic forwarding to external email addresses not possible at the current time

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(Updated: 16 March 2023, 5:00 pm) Microsoft Office 365 and new HAW account: Password distribution for two-step verification

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(Updated: 15 March 2023) Accessing myHAW and the code for the energy-costs subsidy for students

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(Updated: 9 March 2023, 4:00 pm) Current information about leaked data

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(Updated: 8 March 2023, 1:00 pm) Open office hours for help with 'Übergangsmoodle' virtual learning environment

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What happened during the cyber-attack?

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IT updates

(Updated: 15 March 2023) myHAW now available again with limited functions

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(Updated: 6 March 2023) Temporary Moodle platform is now available

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(Updated: 1 March 2023) Using Adobe products

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(Updated: 20 February 2023) New installation of MS Teams and Office 365: New user IT and two-step verification

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(Updated: 19 January 2023, 3:00 pm) Network printers

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(Updated: 13 January 2023, 11:00 am) WLAN at the university

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(Updated: 10 January 2023, 2:00 pm) Landlines

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IT security information

Personal computers

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Centrally administered computers

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Phishing mails and fraud attempts following the IT security incident

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Email data

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Contact people for questions regarding the security of your computer

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Questions about myHAW

myhaw (at) posteo (dot) de

Change of address, semester ticket, certificates, etc.

IT-related questions

ticket (at) haw-hamburg (dot) de

IT security, MS Office 365, etc.

Data protection

datenschutz (at) mmkh (dot) de
The Multimediakontor Hamburg responds to inquiries in cooperation with HAW Hamburg.

Media relations and communications

presse (at) haw-hamburg (dot) de