Starting your studies Starting your studies

If your degree course takes part in the dialogue-oriented service procedure (Hochschulstart), you first need to accept the offer at hochschulstart.de (this is the case for most Bachelor's degree courses; for others you can ignore this step).

Now you can accept the offer online via myHAW. You will also find the letter of acceptance as a downloadable PDF in your myHAW application account. This letter explains which documents we need you to send us so that we can enrol you. You will also find the bank account number for payment of the semester contribution.

You can find information about your orientation unit here. You will also receive information via email from your department. 

Course timetables and course enrolment are taken care of by the faculties and departments. Please see the 'Students' tab on your degree course page for more information and contact the person listed there if necessary.

To the degree course overview

You can find information about the first-semester tutorials, which are organised by the First-Year Orientation Team, here.

You have already used the application platform in our myHAW campus management system to submit your application to study here.

myHAW will also be important during your studies because it is where your semester documents (e.g. BAföG student financial aid notification, enrolment certificate) and your grades are located. To log in to myHAW as a student, you need the login information for your HAW account (w...123@haw-hamburg.de).

As of 15 March 2023, students can now log in to myHAW again at myhaw.haw.tuhh.de. You can also download documents such as your BAföG notification there.

Additional information is available on the cyber-attack web page.

Step by step, the central IT services are being made available again following the cyber-attack. Many of them require a special HAW user ID.

Where do I get my HAW user ID?
First-semester students in the Faculty of Engineering and Computer Science, the Faculty of Business and Social Sciences (Berliner Tor Campus) and the Faculty of Design, Media and Information (Hamburg Art and Media Campus) can pick up their user ID and login information from 13 March 2023 at the Chip Card Services Office in the building at Stiftstraße 69. Opening hours: Mon–Thurs, 9:00 am–12:30 pm and 1:00 pm–4:00 pm; Fri, 9:00 am–12:30 pm and 1:00 pm–2:00 pm.

First-semester students in the Faculty of Life Sciences (Bergedorf Campus) can pick up their login information at the Faculty Service Office (Ulmenliet 20, rooms 0.12–0.14) during opening hours: Tues–Thurs, 10:00 am–12:00 pm.

Please note that at the moment, only those first-semester students who enrolled by 8 March 2023 are being issued a HAW account (w...123@haw-hamburg.de). Additional accounts will be created successively on a weekly basis.

Two-step verification
You first need the user ID (w...123@haw-hamburg.de) and the initial password to log into www.office.com, set up two-step verification and change your password. You can then use your new email address (first name.last name@haw-hamburg.de) immediately. You also need your user ID and your new password to use other online services.

If you have questions about two-step verification, you can contact the following numbers:

Students in the Faculty of Design, Media and Information
T. +49 40 42875-7613, Mon–Fri, 9:30 am–12:00 pm and 12:45 pm–3:30 pm

Students in the Faculty of Life Sciences
T. +49 171 5696038 

Students in the Faculty of Engineering and Computer Science
Please see the faculty web page

Students in the Faculty of Business and Social Sciences
T. +49 40 42875-7082, Mon–Fri, 10:00 am–12:00 pm

Additional information

• To see the services currently available, please go to the university's online services page.
• More information about two-step verification is available on the cyber-attack web page.

As of 15 March 2023, students can now log in to myHAW at myhaw.haw.tuhh.de. You can download documents such as your BAföG notification and your enrolment certificate there.

The HVV semester ticket (for public transport) and your student ID have been sent by post. If you have not received the documents, you can go to the Information Point (Infothek) in the building at Stiftstraße 69:

Information Point (currently on the first floor)
Monday and Thursday: 10:00 am–1:00 pm
Tuesday: 10:00 am–1:00 pm and 2:00 pm–3:00 pm
Wednesday: 10:00 am–11:00 am and 12:00 pm–1:00 pm
Friday: 10:00 am–12:00 pm

We ask that you wear an FFP2 mask if you pick up your ticket in person.

For additional information please see the cyber-attack web page.

The Student Admissions and Registration Office sent you your semester ticket and additional information by post after you enrolled.

The printed semester ticket will replace your student ID card this semester as your ticket for the HVV public transport system.

If you have not received your semester ticket by post, you can pick it up at the Information Point in the Student Center (Stiftstr. 69) during opening hours:

Information Point (currently located on the first floor)
Monday and Thursday, 10:00 am–1:00 pm
Tuesday, 10:00 am–1:00 pm and 2:00 pm–3:00 pm
Wednesday, 10:00 am–11:00 am and 12:00 pm–1:00 pm
Friday, 10:00 am–12:00 pm

We ask that you wear an FFP2 mask if you pick up your ticket in person.

New student ID cards/chip cards cannot be issued at the moment. First-semester students received a printed student ID with their semester documents.

The printed semester ticket will replace your student ID card this semester as your ticket for the HVV public transport system.

Note for everyone who still has a student ID card/chip card: Please do not throw this away. It is still valid for all services except HVV.

Normally your student card is your library card. However, chip cards cannot be issued at the current time. To use the library services, you will need to apply for a library card.

The WLAN network is now available again across the entire university. The login information and a corresponding QR code are posted at the university.

Please go to your degree course page (overview of courses) and click on the the 'Students' tab. There you'll find lots of important information related to your degree, including the course catalogue. If your course timetable is not posted there, you'll receive it during your orientation week at the latest.

The Department of Design has an online course catalogue for all its degree courses.

You can find information about our preliminary courses under the 'Students' tab on your degree course's webpage or here.

The viaMINT online learning environment provides supplementary video-based interactive preliminary courses (in German only). You can use them to prepare independently for your studies.