University Information and Library Service (HIBS) University Information and Library Service (HIBS)

HAW Hamburg members – employees, students and instructors – can access numerous online resources from the HAW network. This access is available even when you are not physically at the university:

1. VPN connection

Almost all of the e-media licensed for use at HAW Hamburg can also be accessed remotely using the VPN connection.

You can find more information about using the VPN connection here. If you have difficulties using the VPN connection or have questions about it, please contact ITSC_support (@) haw-hamburg.de. For questions related to our e-media resources, please use the call-a-librarian service (see above) or contact your library using this form.

Once you have connected to the HAW network using the VPN connection, you can search the HAW catalogue as you normally would and read full-text versions of online resources.
 

2. Shibboleth access

Shibboleth provides another way of accessing electronic resources. You can use your HAW account to log in, either via the Shibboleth portal at https://login.haw-hamburg.de or directly through the publisher listed in the HAW catalogue. A VPN connection is not necessary.

This service is currently under development.

As of 25 May 2020 the HAW Hamburg libraries are offering limited self-service borrowing of print media.

This service is currently only available to HAW Hamburg professors and instructors and those HAW Hamburg students who are authorised to enter campus buildings. This means those students who are preparing for exams, who are completing written exams, who are completing oral and practical exams, who are taking part in practical courses that necessitate the use of special labs and workrooms at the university, or who are working as student assistants and tutors.

The total number of users who can be in the library at one time is limited to 10 people per library. The maximum amount of time that can be spent in the library is 15 minutes.

The libraries (except for the Business, Engineering and Computer Science Library 1 – TW 1) are open Monday to Thursday from 10:00 am to 3:00 pm. The TWI 1 Library (Berliner Tor 5) is unfortunately still closed. If you need materials from TWI 1, please continue to use the pick-up service for print media, which is also outlined on this page.

This is how self-borrowing works:

• Please use the HAW Catalogue in advance to determine which items you need in order to avoid having to do a search at the library.
• To enter the library, please take one of the bags located at the entry and take it inside with you. If no bag is available, please wait until someone leaves the library and returns their bag.
• Please observe the requirement to wear a face mask, the physical distancing rules, and the usual hygiene-related measures. You can find more information about this on HAW Hamburg's general coronavirus information page.
• In the library, you can locate the materials you need and check them out yourself at the self-service checkout stations.
• In some cases it is possible to borrow reference materials upon request. Please ask us about this at the loans desk.
• Please do not take any books from the returns shelf. You can, however, return books here (via the returns shelf or returns bins).
• The book scanners, study rooms and all closed off areas of the library are unfortunately not available for use.
• Please remember to return the bag when you leave the library.

As of 1 July 2020, library workspaces will be available to HAW Hamburg students who are preparing for exams. This service is intended only for those students authorised to enter HAW Hamburg buildings. This means those students who are preparing for exams, who are completing supervised written exams, who are completing oral and practical exams, who are taking part in practical courses that necessitate the use of special labs and workrooms at the university, or who are working as student assistants and tutors.

A limited number of individual workspaces are available in the various HAW Hamburg libraries and can be booked from Monday to Thursday from 9:00 am to 12:00 pm and 1:00 pm to 4:00 pm:

• TWI 2 (Berliner Tor 7) – 30 workspaces
• S&P (Alexanderstr. 1) – 13 workspaces
• DMI (Finkenau 35) – 13 workspaces
• LS (Ulmenliet 20) – 13 workspaces

A reservation gives authorised students a workspace for three hours. A maximum of one reservation can be made per person each day. Reservations can be made via a brief written request to the specific library using the library's contact form.

The Hamburg Senate's current prevention decree continues to require strict adherence to the physical distancing rules, which means the HAW Hamburg libraries can only make a small share of their total workspaces available. Because group work is not permitted under the current regulations, only individual workspaces are being offered.

HAW Hamburg's own hygiene regulations must also be followed. Access to the libraries is only permitted with a face mask, and a physical distance of 2 metres from others must be maintained. Upon arrival, users will be required to fill out a form with their personal information so that they can be notified in the event of a Covid-19 outbreak.

As of 25 May 2020 the Business, Engineering and Computer Science Library 1 (Berliner Tor 5) is offering a pick-up service for print media. At the other HAW libraries, please use the limited self-borrowing service provided as of 25 May 2020 instead (see above for a description).

This service is currently only available to HAW Hamburg professors and instructors and those HAW Hamburg students who are authorised to enter campus buildings. This means those students who are preparing for exams, who are completing written exams, who are completing oral and practical exams, who are taking part in practical courses that necessitate the use of special labs and workrooms at the university, or who are working as student assistants and tutors.

To use the service, please do the following:

1. Search as usual for the titles you want to borrow in our HAW Catalogue. You can order a maximum of 10 titles.

2. Copy the link of the titles you have located.

3. Use our contact form and let us know what you want to borrow by entering the link you have copied.

4. Enter your first name, last name and your library account number (located on the back of your chip card) in the form.

5. We will send you an email when your materials are ready. You can then pick up the items, which will already have been booked to your library account, contact-free in the Business, Engineering and Computer Science Library 2 (TWI 2) at Berliner Tor 7 from Monday to Thursday, 10:00 am to 3:00 pm.

When you pick up your items, please observe the requirement to wear a face mask and to maintain a physical distance of 1.5 metres from others.

You are currently unable to access the print materials in the library but still need support finding literature for an essay, a presentation or your final thesis?

You can now call our librarians and ask for their advice and assistance. The librarians in the various faculty libraries are available to help you by phone at the following times.

We look forward to your call and are happy to support you during this challenging time.

Many reputable resources are permanently available online, at no charge (Open Access).

We have compiled a list of Open Access resources which make it possible for you to access academic literature without registration, a VPN connection, etc.: Tips for finding Open Access resources (in German only).

The aim of Open Access is to make academic information available online on an ongoing and no-charge basis, i.e. without financial, legal or technical barriers. We have provided this list to support you in searching for, finding and using authentic Open Access offers – alongside those offered temporarily because of the Covid-19 outbreak.

The Staats- und Universitätsbibliothek Hamburg - Carl von Ossietzky is offering HAW Hamburg members an e-media delivery service (Virtual walk-in service), provided they have a valid library card or email account from a state university or the City of Hamburg.

Following a successful search in Katalogplus, you can order e-books or e-articles using the following form:

https://www.sub.uni-hamburg.de/service/leihen-liefern/fernleihe-dokumentlieferung/e-medien-lieferung.html

Electronic delivery of print materials is not possible.

You do not need to use the form if you have a library card from the Staats- und Universitätsbibliothek Hamburg.