Faculty of
Design, Media and Information Faculty of Design, Media and Information

The Faculty Service Office advises and supports students and instructors on all exam-related issues, including questions about exam regulations, admission requirements for course modules, and the technical requirements of examination procedures. We are also responsible for exam processing, the publication of grades and forms, the administration of exam files and the accompanying services, which include the management of certificates and the monitoring and maintenance of student transcripts. At the end of their studies, students receive their certificates from us.

The Faculty Service Office is currently receiving a large number of emails, which means that you should expect a response time of approximately three weeks if you write to us with a question or request. If you need an important or urgent matter addressed, please come to the office in person during our office hours. Please do not send questions about the status of your previous email request. The Faculty Service Office team is working as quickly as possible. Thank you very much for your understanding!

Current Faculty Service Office availability – by phone and in person (as of 13 July 2023):
Monday–Thursday: 9:00 am–12:00 pm / 1:00 pm–3:00 pm