Questions about your degree course? We're happy to help!

The Faculty Service Office advises and supports students and instructors on all exam-related issues, including questions about exam regulations, admission requirements for course modules, and the technical requirements of examination procedures. We are also responsible for exam processing, the publication of grades and forms, the administration of exam files and the accompanying services, which include the management of certificates and the monitoring and maintenance of student transcripts. At the end of their studies, students receive their certificates from us.

Due to the cyber-attack at the end of December 2022, it is currently taking longer than usual to process student inquiries and requests. If you need an important or urgent matter addressed, please call us. Please do not send questions about the status of your previous email request. The Faculty Service Office team is working as quickly as possible. Thank you very much for your understanding!

Current Faculty Service Office availability – by phone and in person (as of 28 March 2023):
Monday and Wednesday: 9:00 am–12:00 pm / 1:00 pm–3:00 pm

Contact us

Team

................................................................................................................................................................................................

Office hours

................................................................................................................................................................................................

Contact information

................................................................................................................................................................................................

Take advantage of individual advising offers

HAW Hamburg's Student Counselling Office offers a range of advising services on various topics:

Advising services