Frequently asked questions

Graduation documents and certificates

When will my graduation documents and certificates be issued?

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How will I know when my graduation documents and certificates are finished?

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Where do I get my graduation documents and certificates?

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Can I have my graduation documents and certificates sent to me?

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Can someone else pick up my graduation documents for me?

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What if my thesis is not the last assessment I have to complete?

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I'm a student in the Department of Social Work. Which documents will I receive when I've completed my studies?

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How long will it take to receive my graduation documents and certificates?

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Changing your personal information

I've gotten married and have a new last name. Who should I contact?

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I've moved? Who should I contact?

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Recognition of credit points and assessments

How can I get recognition for credit points and assessments?

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Ending your studies

Will I automatically be deregistered once I've completed my final exam?

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How do I know when I've completed my degree course?

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Why am I no longer receiving mails to my HAW account now that I've deregistered?

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Will my semester contribution be refunded when I'm deregistered?

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How long will I have access to my HAW email account and myHAW once I've graduated?

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Is there a graduation ceremony?

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Certificates

Where can I get a certificate of enrolment?

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Where can I get an administrative transcript?

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Where can I get my certificate of deregistration?

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Where can I get proof of the semester contributions paid?

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Where can I get my administrative transcript in English?

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How do I get a BAföG certificate?

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Where can I get proof that I attended an examination to give to my employer?

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Where do I obtain a certificate of non-objection/eligibility to take exams (Unbedenklichkeitsbescheinigung)?

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I have submitted my thesis and would like to start applying for jobs. Can I get a certificate confirming that I've submitted?

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Where can I get proof that my internship is a mandatory one?

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Seminars in the Department of Social Work

How do I know which seminars I should take in each semester?

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Completed courses

Where can I see the courses I've completed to date?

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How do I know which courses and assessments I still need to complete?

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I'm a student in the Department of Social Work and entries are missing from my transcript. What should I do?

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Exams

How do I sign up to take an exam?

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I can't register for my exams? What should I do?

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I've registered for an exam and no longer want to take it. Can I withdraw myself?

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I haven't fulfilled all of the prerequisites for a specific exam. Can I take it anyhow?

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I failed an exam. What do I do now?

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I'm on leave for a semester. Am I permitted to take exams?

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I'm taking a break from my studies for personal reasons. Am I permitted to take exams?

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I'm doing an internship semester. Am I permitted to take exams?

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I'm completing a semester abroad. Am I permitted to take exams?

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I'm experiencing personal problems that could impact my exams. What should I do?

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I failed the final attempt of an exam. What should I do now?

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I'm sick and can't attend an exam. What should I do?

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When do exams take place?

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Pregnancy and nursing

What do I need to consider or know as a pregnant or nursing student?

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Office hours

Why can I only come to the Faculty Service Office for advising services during the office hours? These don't fit with my course timetable.

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Thesis

When can I register my thesis?

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Do I need to register my thesis at a specific point in time?

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I've completed all of my assessments except for the thesis. Is it possible to write my thesis at a later date?

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I am sick and can't write my thesis, or I am having problems related to meeting the deadline for submitting my thesis. What should I do?

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The official deadline for my thesis is in the next semester, but I don't want to re-register. What should I do?

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The official deadline for my thesis is during the HAW Hamburg Christmas holidays. What should I do?

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Where do I submit my thesis?

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How do I submit my thesis?

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I'm not able to bring my thesis to the Faculty Service Office during office hours. What should I do?

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I'm a student in the Department of Business. How long do the examiners have to mark my thesis??

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I'm a student in the Department of Social Work. When will I receive the mark for my thesis?

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